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Non Vaccinated Travellers

Day 2 PCR
Non Vaccinated

For international arrivals who have not completed a course of a recognised vaccine at least 14 days before arriving in England.

You must order your Day 2 test before you return to the UK. You can order your tests as early as is convenient for you and you can select the date you wish your tests to arrive.

Swab your throat and nose and place the swab into the collection tube provided and send to our certified medical partner lab for analysis.

Collection method:

Self-swab sample

Number of biomarkers tested: 1

£69.99

Please complete the following forms for each traveller.

Travel & Personal Details*

*These details are required by the UK Government.

1. Personal Details

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1. Personal Details

Home address

Isolation address
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2. Travel Details

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Red list arrivals will be subject to restrictions currently in place for "red list" countries which includes a 10 day stay in a managed quarantine hotel, pre-departure testing and PCR testing on day 2 and 8. You will be provided your test kits by the hotel directly and cannot book through our website.

2. Travel Details

Unsure? View the Government list here

If you have travelled through an additional country before arriving in the UK please specify where in the dropdown below.

3. Contact Details

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3. Contact Details

4. Consent

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More about this test

Health Hub are a UK Government listed provider for 2 & 8 day kits for travellers arriving into England with full genome sequencing for positive results.

 

International arrivals from countries that do not have a travel ban, non ‘red list’ countries, will still be able to opt in to Test to Release for international travel to shorten their quarantine period with our Test to Release on Day 5. You must still take the Day 2&8 Travel Test Package.

 

DX Tracked Specimen Shipping (Guaranteed Next Day) now available for £10/kit . Select “Express Return” at checkout. Customer has to drop-off in person to DX location. More information below in the Delivery & FAQs section.

Click here to find your nearest drop off location.

You will be sent two PCR sampling kits which include everything you need to take your sample and send to our testing laboratory with a postage paid mailing bag.

Kits will arrive by DPD Courier as standard or DX Courier if you pay for this shipping upgrade. A Royal Mail Tracked 24 return label is also provided with every kit for you to return to our centre unless you choose to purchase the upgrade to our DX Tracked Specimen Service drop-off (select “Express Shipping” in the checkout) which offers a guaranteed next day delivery for samples sent Monday – Friday. You can see all the DX locations here: https://bit.ly/38lB3sI

Please remember if you choose DX you have to arrange to drop off your sample to a DX location.

Each kit includes:

• Nasal & throat swab sample kit
• ISO 17025 UKAS accredited lab testing
• Results within 48 of sample being received at lab
• Email and text alerts to confirm your sample has arrived at the lab and when results are ready
• Royal Mail tracked 24 shipping labels
• Order by 3pm for same day dispatch Monday – Friday (excludes Bank Holidays)
• DPD Delivery available 7 days a week

You can order your tests in advance prior to your departure or arrival in the UK.

Are you unsure which coronavirus test to take? The Health Hub has a large selection of coronavirus tests, including:

  1. Travel Test Bundle
  2. Pre Departure Test
  3. Coronavirus Day 2 & 8 PCR Test
  4. Twin Pack: Coronavirus Day 2 & 8 PCR Test
  5. PCR Test To Release
  6. Day 2 Click Swab Test
  7. Amber List Travel Pack
  8. Day 2 Lateral Flow Test with Photo Verification
  9. Covid-19 IGA IGG Antibody Test
  10. Day 2 Fully Vaccinated Covid Test
  11. Rapid Antigen Pre-Departure Covid Test
  12. Day 8 Covid Test
  13. Daily Lateral Flow Test for Work, Events, Parties

Delivery Options

– Kits dispatched the day before your arrival if ordered before 3pm Monday – Friday (excluding Bank Holidays)
– Orders placed after 3pm Friday will be dispatched on the following Monday
– DPD delivery 7 days a week
– DX delivery Monday-Saturday

Sample Return Options

You can choose any of the following:

  1. Free Royal Mail Tracked 24 (included)
  2. DX Tracked Specimen Drop-off (purchase at checkout for £10/kit)
  3. Arrange your own courier (at customer expense)
  4. Drop off to lab (at customer expense)

1. Royal Mail Tracked 24 (included with each kit)
A free Royal Mail Tracked 24 returns label is included with every covid-19 kit to return your sample to our laboratory. You must return your sample using a Royal Mail priority post box. Please check the postbox collection time to avoid delays. The tracked 24 service is intended for next day delivery but this is not guaranteed by Royal Mail. This can take 1-2 working days. Please take note of your tracking number to check on the delivery status of your returned sample.

Please note, we cannot be held responsible for delays out of our control or lost samples.

Due to current delays we recommend using this service only if returning Monday-Friday.

Samples returned on Saturday after 11am & all day Sunday are expected to arrive at the lab on the following Tuesday.

Please note that your test can only be returned using Royal Mail priority postboxes. Do NOT take to a Post Office as they won’t accept and it may delay your sample.

Find your nearest Priority postboxes at: www.royalmail.com/services-near-you

2. DX Tracked Specimen Drop-off (£10/kit)
Drop off your sample at any of DX sample return points. There are 55 points across the UK (some might require a booking in advance, please check here). Your sample will be collected from the drop box Monday to Friday and is transported to our lab overnight. Click here to find your nearest drop off location.

3. Arrange your own courier (at customer expense)
You can arrange your own courier to deliver your sample. The address for our lab is C/O Health Hub, Unit 6 Osyth Close, Brackmills Industrial Estate, Northampton NN4 7DY.

4. Drop off to our laboratory (at customer expense)
If it is safe and you are able to do so, you can drop your sample off to the laboratory.

Our opening times for sample drop off are: 7 days a week 9am – 6pm

At the entrance of the building is a yellow bin labelled ‘Covid tests’. Please place your sample in the bin and our regular sample collection will pick this up. You do not need to meet anyone to do this. During the weekend please press the bell next to the shutter to advise the team you you are dropping a Covid sample off before placing this in the yellow bin labelled ‘Covid tests’ at the entrance of the building.

The laboratory address is:
C/O Health Hub, Unit 6 Osyth Close, Brackmills Industrial Estate, Northampton NN4 7DY.

Collect: Collect your sample by swabbing the back of your throat, then nose.

Send:
 Return your sample to the lab in the pre-paid return postage mailing bag.


In accordance with the UK Government’s guidelines, even if you test negative for Covid-19 on Day 2 you must continue to self-isolate for the full 10 days. You can only shorten your self-isolation period if you test negative with our Day 5 Test to Release kit.


Results are available online within 48 hours from when your sample is received by the lab. We are not liable for any delays due to increased demand or delays with postage.


Our Novel Coronavirus (SARS-CoV-2) by RT-qPCR test is approved by the Department of Health and Social Care (DHSC). Our tests are performed by an ISO 17025 UKAS accredited lab supporting the NHS and healthcare industry. Health Hub are a gov.uk approved private test provider.


Day 2 Test
All international arrivals in quarantine are required to take a test on or before day 2 (of their quarantine period), for variant surveillance. Your day of arrival is treated as Day zero.


You will be sent a PCR sampling kit which includes everything you need to take your sample and send to our testing laboratory with a postage paid mailing bag. Kits will arrive by post by Royal Mail Tracked 24. A Royal Mail Tracked 24 return label is also provided with every kit for you to return to our testing centre.

If you have purchased the DX return option you must drop off your sample at a DX location.

Please note that all PCR tests can only be returned using Royal Mail priority postboxes. Priority postboxes are listed on the Royal Mail website at https://www.royalmail.com/services-near-you

You can select DX return shipping during checkout. This is charged at £10/kit.


You may leave your house to post your test or to travel directly to and from a testing site. You should follow safer travel guidance and avoid public transport if possible.


Your test results will be described as negative, positive or unclear.


All results of tests will be reported within 24 hours of them becoming available. We will hold this information for a period of one month in case the PHE need further information, after this time it will be deleted. If further clarification is required after this period we may need to request the information from you again.


Do not go to a GP surgery, pharmacy or hospital. Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online. https://www.nhs.uk/conditions/coronavirus-covid-19/


The Test to Release scheme is not available to anyone who has been in or through any country that is subject to a travel ban in the 10 days before arrival in England.

If you arrive in England and have been somewhere that is subject to a travel ban during the last 10 days you must complete a passenger locator form and self-isolate along with members of your household.


COVID PCR Tests

How long does it take to get my results once I send my sample back?

Once you have sent back your sample to our lab it will arrive there within 1 -2 days (excluding Sundays). Once it has arrived at our lab, they will then check in your sample. You will get an email confirmation of this and will receive results within 48hrs via email but typically 24hrs. Day 5 test results are ready in 24 hours from it being received in the lab.

How do I send my test back?

Each test includes a UN3373 return bag and a Royal Mail Tracked 24 return label. All you need to do is follow the instructions to seal your sample inside the bag and send it back to our laboratory.

Why are your tests so expensive?

Our tests are currently in line with most at home testing kit providers, but kits do vary in price depending on the source of kits and other factors.

Why do they need to be PCR and not lateral flow?

Lateral flow tests will not be able to be analysed for variants if positive, that is why they are not satisfactory.

Why do I have to pay for tests?

As travel back into the UK is a private matter, you must pay for your testing, individuals who need to travel due to the nature of their job are exempt from paid for testing in line with government guidance.

What is my booking ref?

The reference numbers are on your order confirmation email you will have received after purchasing and start with “HEALT”

Can I leave the house to return my swab sample?

You may leave your house to post your test or to travel directly to and from a testing site. You should follow safer travel guidance and avoid public transport if possible.

How do I find a priority post box?

Priority post boxes are listed on the Royal Mail website.

When will my test arrive?

We dispatch the test kit one day before your arrival in The UK. So you will receive it on the day of the arrival or the day after.

Where is your lab located?

Our PCR testing lab is at 6 Osyth Close, Brackmills Industrial Estate, Northampton, NN4 7DY. If you drop-off by 10am, you should have your results back by the end of the day but certainly within 24 hours.

Does my child need to be tested?

Children under 5 do not need to take the day-2 or day-8 test, however if you are opting for the test to release scheme they will need to take a day 5 test. You can find more information on the following link. When you complete your order you will receive an order confirmation email which will include your booking reference number for use on the passenger locator form, this will begin with HEALT.

How do I return my sample?

You have several options to return with us.

  • Free Royal Mail Tracked 24 (1-2 working days to return if sent Monday – Friday or Saturday
    morning)
  • Arrange your own courier
  • Drop off to lab

How do I get my results?

Results will be available through your online dashboard but you will receive an email and text to notify you when they are ready.

How do I take my test?

Your kit will include instructions of the full process or you can watch our useful video explaining the process here.